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	<title>Back Office Advisor Blog</title>
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	<link>http://backofficeadvisor.wordpress.com</link>
	<description>Tackling Practice Management issues of the financial advisor</description>
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		<title>Back Office Advisor Blog</title>
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		<title>Goal Setting&#8230;It&#8217;s What It&#8217;s ALL About&#8230;</title>
		<link>http://backofficeadvisor.wordpress.com/2009/10/12/goal-setting-its-what-its-all-about/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/10/12/goal-setting-its-what-its-all-about/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 23:13:08 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Practice Mgmt General]]></category>
		<category><![CDATA[Service Model]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=164</guid>
		<description><![CDATA[As many of you know and as I mentioned in some posts a few weeks ago, it is once again time for yearly strategic planning.  Where and on what will you focus your energy for the next 12 months?
The first part of this process is goal setting&#8230;personal and professional.  Personal goals can include goals for your [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=164&subd=backofficeadvisor&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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		<title>What Do Your Clients Think About You and Your Firm&#8230;Why Don&#8217;t You Just Ask Them?</title>
		<link>http://backofficeadvisor.wordpress.com/2009/10/01/what-do-your-clients-think-about-you-and-your-firm-why-dont-you-just-ask-them/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/10/01/what-do-your-clients-think-about-you-and-your-firm-why-dont-you-just-ask-them/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 23:33:26 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=162</guid>
		<description><![CDATA[Yesterday, I had the opportunity to participate in a webinar with Marie Swift and three other outstanding coaches in our industry.  MANY good ideas were discussed and one among them, I believe, is particularly timely right now.
When was the last time you asked your clients what they really think about you and your firm?  What [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=162&subd=backofficeadvisor&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://backofficeadvisor.wordpress.com/2009/10/01/what-do-your-clients-think-about-you-and-your-firm-why-dont-you-just-ask-them/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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		<title>Do You Know What Your Mission Is?</title>
		<link>http://backofficeadvisor.wordpress.com/2009/09/16/do-you-know-what-your-mission-is/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/09/16/do-you-know-what-your-mission-is/#comments</comments>
		<pubDate>Wed, 16 Sep 2009 14:33:57 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Practice Mgmt General]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=159</guid>
		<description><![CDATA[Today I want to talk about your mission statement.  What is it?  Why do you need one?  How do you go about getting one in place?
Your mission statement communicates the soul of your firm to many different audiences.  To your prospective clients, it drives home the fact that you are serious about adding value and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=159&subd=backofficeadvisor&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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		<title>It&#8217;s usually about filling in the gaps&#8230;</title>
		<link>http://backofficeadvisor.wordpress.com/2009/09/09/its-usually-about-filling-in-the-gaps/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/09/09/its-usually-about-filling-in-the-gaps/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 23:55:15 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Practice Mgmt General]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=157</guid>
		<description><![CDATA[When I&#8217;m asked what kind of work I do with advisors, I say &#8220;it&#8217;s usually about filling in the gaps&#8221;.  Here is what I mean by that.
Nine times out of 10, when an advisor calls me, they  have already built a pretty good firm.  They&#8217;re making money (usually not enough but they&#8217;re hanging in there) and they [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=157&subd=backofficeadvisor&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://backofficeadvisor.wordpress.com/2009/09/09/its-usually-about-filling-in-the-gaps/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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		<title>What Fall makes me think about&#8230;</title>
		<link>http://backofficeadvisor.wordpress.com/2009/09/01/what-fall-makes-me-think-about/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/09/01/what-fall-makes-me-think-about/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 17:36:25 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Practice Mgmt General]]></category>
		<category><![CDATA[strategic planning]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=155</guid>
		<description><![CDATA[Ah, September is here&#8230;the trees will begin to turn, the air will get crisp and the strategic plans will need to be written and/or updated.
Okay, I know the last one is not part of the traditional fall activities but it should be.  If you&#8217;ve read any of my posts before, you know how I feel about [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=155&subd=backofficeadvisor&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://backofficeadvisor.wordpress.com/2009/09/01/what-fall-makes-me-think-about/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/9de121f4a90b1286a5617c286fb1278f?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ginny</media:title>
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		<title>Misplaced loyalty?</title>
		<link>http://backofficeadvisor.wordpress.com/2009/08/03/misplaced-loyalty/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/08/03/misplaced-loyalty/#comments</comments>
		<pubDate>Mon, 03 Aug 2009 19:15:33 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Staffing]]></category>
		<category><![CDATA[firing underperforming employees]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=153</guid>
		<description><![CDATA[Under- or non-performing employees&#8230;I see it in nearly every engagement I have.  But as I&#8217;ve said before, financial advisors are sweethearts.  You are among the most loyal folks I have ever met which is why you are so good at what you do best which is care for your clientele.
However, sometimes this loyalty can be misplaced [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=153&subd=backofficeadvisor&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/9de121f4a90b1286a5617c286fb1278f?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ginny</media:title>
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		<title>Office Clutter&#8230;time to take it seriously</title>
		<link>http://backofficeadvisor.wordpress.com/2009/07/30/office-clutter-time-to-take-it-seriously/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/07/30/office-clutter-time-to-take-it-seriously/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 14:16:24 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Practice Mgmt General]]></category>
		<category><![CDATA[Time Mgmt.]]></category>
		<category><![CDATA[compliance issues]]></category>
		<category><![CDATA[office clutter]]></category>
		<category><![CDATA[poor work flow]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=149</guid>
		<description><![CDATA[Okay, I will admit we all have different work styles.  I myself, prefer order.  A place for everything and everything in it&#8217;s place.  I like lists&#8230;lists of things to do, lists of things I want do&#8230;lists.  A way to keep order and compensate for my horrible short term memory.
Still, I occasionally go into client&#8217;s offices [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=149&subd=backofficeadvisor&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://backofficeadvisor.wordpress.com/2009/07/30/office-clutter-time-to-take-it-seriously/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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		<title>Town Hall Meetings&#8230;yes, they really work</title>
		<link>http://backofficeadvisor.wordpress.com/2009/07/20/town-hall-meetings-yes-they-really-work/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/07/20/town-hall-meetings-yes-they-really-work/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 21:21:47 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=146</guid>
		<description><![CDATA[In many of my posts this year, I have talked about how important it is to be a resource for your clients, your strategic alliances and your community. 
I recently spent some time on the phone with another coach who is writing a follow up article for one of the advisor magazine&#8217;s regarding what is working [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=146&subd=backofficeadvisor&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://backofficeadvisor.wordpress.com/2009/07/20/town-hall-meetings-yes-they-really-work/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/9de121f4a90b1286a5617c286fb1278f?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ginny</media:title>
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		<item>
		<title>Get over it&#8230;</title>
		<link>http://backofficeadvisor.wordpress.com/2009/07/15/get-over-it/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/07/15/get-over-it/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 17:34:43 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Time Mgmt.]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=144</guid>
		<description><![CDATA[I am frequently amazed when I work with advisors and we begin a discussion of their personal goals, most of the time which include working less hours and then they say to me &#8220;Oh, I can&#8217;t cut back that much, I&#8217;ll be working less than my staff&#8221;.  Seriously, this is what they say and I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=144&subd=backofficeadvisor&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/9de121f4a90b1286a5617c286fb1278f?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ginny</media:title>
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		<title>Attracting Top Talent&#8230;Do&#8217;s and Don&#8217;ts</title>
		<link>http://backofficeadvisor.wordpress.com/2009/06/29/attracting-top-talent-dos-and-donts/</link>
		<comments>http://backofficeadvisor.wordpress.com/2009/06/29/attracting-top-talent-dos-and-donts/#comments</comments>
		<pubDate>Mon, 29 Jun 2009 22:07:40 +0000</pubDate>
		<dc:creator>Ginny</dc:creator>
				<category><![CDATA[Staffing]]></category>

		<guid isPermaLink="false">http://backofficeadvisor.wordpress.com/?p=142</guid>
		<description><![CDATA[One of the best sessions at the recent NAPFA National conference was one presented by Janet Briaud, Sarah Buenger &#38; Joe Gonzales.  Much of it is common sense but warrants reminder because it&#8217;s easy to get bogged down in other things and forget about your most important asset&#8230;your team.
One important point they drove home with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=backofficeadvisor.wordpress.com&blog=2779749&post=142&subd=backofficeadvisor&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ginny</media:title>
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